This policy explains the emails TickerVue sends, which ones you can turn off, and how. Every TickerVue email comes from support@tickervue.com, and you can reply to any of them to reach us.
Account emails (always sent)
These are about your account or something you asked us to do. They're required to run your account securely, so you can't turn them off while you have an account:
- confirming your email address and creating your account;
- your place on the beta waitlist, and when your beta access is ready;
- login links, password resets and verification codes;
- security notices, such as a changed password or email address, or a new login method or two-step verification method;
- privacy requests, such as a data export being ready or your account being deleted;
- important changes to our Terms of Service or Privacy Policy.
Account emails never include advertising.
Product updates (optional, off by default)
Occasional news about new features, the beta and TickerVue offers. We only send these if you turn them on in your email settings. You can turn them off at any time.
How to unsubscribe
- One click: every optional email has an "Unsubscribe" link at the bottom. It works without logging in and takes effect immediately.
- Email settings: turn product updates on or off in your account settings.
- Ask us: write to support@tickervue.com.
Unsubscribing from product updates doesn't stop account emails.
What we don't do
- We don't sell or rent your email address.
- We don't track whether you open our emails or click their links.
- We don't send email on behalf of other companies.
Questions
Write to support@tickervue.com, or by post to Precision Algo LLC, 108 West 13th Street, Wilmington, DE 19801. See our Privacy Policy for how we handle your data.